Take Control of the Digital Disruption Around You

We help pharmaceutical firms differentiate through customer experience powered by digital excellence.

Prime Your Large-Scale Transformation Efforts For Customer Experience Success

As executives, you’re confronted with uncertainty in a world of rapidly changing customers, aggressive digital disruption, and a staggering pace of healthcare evolution. In this sea of change, our seasoned team of consultants stands ready to help you act faster and execute better in order to take advantage of business opportunities. Underpinned by proprietary measurement tools and deep pharmaceutical experience, DT consultants have the power to inform your strategy, optimize your operating model, and inform your technology decisions. Harness the full power of DT Associates’ capabilities and gain a competitive edge that improves customer experiences for patients, physicians, and payers; boosts top-line sales growth; and lowers the cost of execution.

Learn more on how we can help you and connect with our senior experts.

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Years of experience helping leaders differentiate through customer experience powered by digital excellence

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Patient and physician interactions analysed and benchmarked using our proprietary CXQ® methodology

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Pharmaceutical firms digital operations and capabilities analysed to generate insights and best practices

How we Help

We help pharmaceutical firms differentiate through customer experience powered by digital excellence.

As a specialist consulting firm, we use fact-based insights from carefully crafted research, peer networking for executives in digital or related areas, assessments, benchmarks, and bespoke consulting projects to address digital excellence transformation in the pharmaceutical industry.

Our Services

DT Associates takes a stimulating and challenging approach, coupled with in-depth knowledge and a deep understanding of digital excellence. DT is a very high-quality partner that combines strategic thinking with practical implementation in a diverse range of projects.

Vice President, Commercial Operations Global Markets

Our Difference

Connected

Years of focus on and dedication to digital transformation in pharma gives us access to the opinions and insights of the industry’s most knowledgeable and experienced professionals regardless of background, seniority, or remit. We always share our findings with the community, and they drive our solutions and consulting engagements.

Experienced

We’ve been digital transformation leaders in pharma ourselves, which means that we understand the practical effect our advice has on your day-to-day activities. Our experience and focus enables us to offer you simplicity; our solutions all make it easier for you to manage complexity. This gives you access to experts who understand your business and have tackled similar challenges.

Objective

Only trustworthy data that meets your needs can help you move forward. Our rigorous research process and proprietary consulting methodologies ensure that you have access to objective information from an independent source. The result: you can trust our forward-thinking insights and recommendations to help you make the right decisions.

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